Call of Duty: Black Ops Cold War received a major update today ahead of its huge Season One content drop – but some Xbox players are suffering from a strange bug that seems to be a holdover from the last game in the sub-series, Black Ops 4. The ‘Blackout Trial’ bug seemingly locks players out from the game, despite them owning the full version.
CharlieIntel points out that, following the update, many players on social media have reported booting the game to find an error screen saying “Blackout Trial has ended”, with the only options being to leave the game or buy the full version. These players own the full version of the new game, and are given no option to bypass the screen, meaning the game is unplayable.
Updated Cold War this morning, now I’m getting this message and can no longer access Multiplayer or Zombies?
— (@MolyneuxLuke) December 8, 2020
Blackout was the battle royale mode included in the last Black Ops game, 2018’s Black Ops 4. While Blackout’s map does seem to be returning to Call of Duty: Warzone in some form, Blackout itself is not currently a part of Black Ops Cold War, making this a strange bug to encounter in the new game.
We’ve contacted publisher Activision for comment on the bug. For now, there’s no official fix, although some players are reporting that heading to Xbox’s “Manage Game and Add-Ons” section for Black Ops Cold War and making sure that all content packs are correctly installed and applied can fix the issue. Others, however, are reporting that the fix isn’t 100% effective.
Joe Skrebels is IGN’s Executive Editor of News. Follow him on Twitter. Have a tip for us? Want to discuss a possible story? Please send an email to firstname.lastname@example.org.
Source: IGN Video Games All